Information you share with us: We are the sole owners of information collected on this website. We collect enough information to allow us to contact you when requested. All information you provide is stored on our secure server. When you visit our website, fill out a contact request form or register your warranty, you authorize us to maintain and store your personal information.
About cookies: A cookie is a small file stored, with your permission, on your hard drive. Once you agree, the file is added and lets you know when you visit a particular site. Most web browsers automatically accept cookies and also provide the option to disable this feature.
We at Randy’s want to assure you that any information given to us is very secure. All information at that point is only shown to our administrators who then use that information for ordering and verification purposes. When you provide information about yourself, your information is not shared with any third parties. We do not sell or rent any of your personally identifiable information. We may provide your information if required by law or legal process.
Our site may contain links to other sites on the Internet that are not under our control. We are not responsible for the privacy practices or content of such Web sites.
Protecting the privacy of the young person is very important. Anyone under the age of 18 is not authorized to provide any personal details and Randy’s will not knowingly or intentionally collect personal information from any person who is identified as less than 18 years of age. Randy’s cannot prevent a minor from visiting this site. Randy’s must rely on parents and those responsible for supervising children under the age of 18 to decide which websites are appropriate to view. Each time you visit a Randy’s website or provide information about yourself, you are representing to Randy’s that you are 18 years or older.
We use encryption software for all data put in by our customers on our site. You must be aware that when you click on hyperlinks and/or banners of third party websites, you are governed under the privacy practices and policies of that website. Once in a foreign webpage, we are not liable for the actions of that party.
When placing an order with us your personal and financial information is encrypted on our website using the best encryption software SSL (secure socket layer) and you are on a secure site. Godaddy is the verification source to ensure you that our site is secure.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline.
If you have any questions about the security at our Web site, please contact us at firstname.lastname@example.org
Randy’s, Slap N Tickle LLC or SNT is what will appear on your credit card statement.
Damages and Shortages must be reported within 48 hours of receipt of goods. All merchandise leaves our facility in good condition. If the cartons are delivered damaged, opened or re-taped you MUST file a claim with the carrier at the time of delivery. If you have a shortage it is your responsibility to KEEP THE BOX the merchandise was shipped in. The box is needed to file a claim on shorted product. If you throw out the box, or do not have the box, we will be unable to credit you for your shorted product.
Returns are only accepted if the products are defective or damaged as a result of shipping. We no not offer refunds. The merchandise returned must be in the original packaging and free of all customer markings and tags to receive store credit. All returns MUST have a RETURN AUTHORIZATION NUMBER. Unauthorized returns will not be accepted. Any Return deemed “sealable” is subject to a 10% restocking fee or will be returned to the customer at the customer’s expense. Items discontinued by Randy’s are not returnable and no credit will be issued. Authorizations expire 30 days after the date of the issue. Email us at email@example.com to obtain a Return Authorization.