FREQUENTLY ASKED QUESTIONS
Yes, our Sand Quartz Atomizer is included with every Inspo.
Nope! You can unscrew the atomizer to use any 510-compatible item with Inspo.
You can remove the included Sand Quartz Atomizer by simply unscrewing it from the threaded hole in the magnetic base of Inspo.
Click the button on the bottom of Inspo 5 times to turn the device on.
Inspo is an auto-draw device. Simply load your favorite concentrate and enjoy from the auto-draw mouthpiece!
You may have added too much material to your atomizer, restricting all airflow, use smaller portions of your concentrate and try again
You may have added too much material to your atomizer. If you are using prefilled carts – then it is most likely a with your cartridge not the Inspo.
You may have a connection issue somewhere within your device. First ensure that the threads on your cartridge are clean for a clear connection path. If the problem persists please reach out to our support team
The best product to clean your Inspo and any atomizer that you are using with it is our Randy’s Swipe (presoaked alcohol cotton swab). Make sure all connection points stay clean to ensure a solid connection.