We’re here to help!

Frequently Asked Questions About The Tango.

How long does it take for the Tango to fully charge?

A: The Tango will take about 1 hour to fully charge

How do I know if my Tango is charging?

A: When the Tango is charging, a red LED will flash to indicate that the unit is charging.

How do I know when my Tango has fully charged?

A: The LED light will turn green once the unit is fully charged.

How do I know if the battery on my Tango is low?

A: Your Tango will indicate a low battery with 10 rapid flashing red lights

Why is my Tango not heating up?

A: Whether it is the 510 thread connection, pod connection, or both; There may be an internal connection interruption. Unfortunately this product is discontinued and not eligible for a warranty claim through Randys.com

Why is my Tango turning off randomly?

A: There may be an internal connection interruption. Unfortunately this product is discontinued and not eligible for a warranty claim through Randys.com

My device showed up damaged or missing components

A: We are sorry to hear about this inconvenience. Unfortunately this product is discontinued and not eligible for a warranty claim through Randys.com

More Information About The Tango Pod & Cartridge Vaporizer

Educational Videos

CLICK HERE

i

User Manual

CLICK HERE

Shop Component Parts

CLICK HERE

We hope that you found this information as helpful as possible but if you are reaching out in regards to a warranty claim, unfortunetly we can not accept the claim because this product is discontinued.

Thank you for your understanding.