From completely dead to fully charged, your Troo will take between 1 and 2 hours to charge. After initially receiving the device, it will need to be charged for up to 4 hours.

An LED light on your Troo will appear when it is charging.

Your Troo will display a green light when it has fully charged.

The LED indicator on your Troo will blink 5 times if the battery on your device is low.

Your Troo comes with the additional safety feature of automatically turning off when not in use. Turning off after a few hits is normal.

There may be an internal connection interruption. Please submit a warranty claim to address this problem as it cannot be fixed by oneself.

There may be an internal connection interruption. Please submit a warranty claim to address this problem as it cannot be fixed by oneself.

There may be an internal connection interruption. Please submit a warranty claim to address this problem as it cannot be fixed by oneself.

We are sorry to hear about the inconvenience! Please submit a warranty claim to address this with our warranty team.