FREQUENTLY ASKED QUESTIONS
From completely dead to fully charged, your Battery will take about 1 to 1 ½ hours to charge.
Your 380 mAh will indicate that it is charging if you see a solid red light when the device is plugged into the charger.
Your 380 mAh will indicate that it is fully charged if you see a solid green light when the device is plugged into the charger. In rare occasions this light might stay on.
If the battery on your Battery is low the device will indicate this with 5 rapid flashing red lights
There may be an internal connection interruption. Please submit a warranty claim to address this problem as it cannot be fixed by oneself.
There may be an internal connection interruption. Please submit a warranty claim to address this problem as it cannot be fixed by oneself.
We are sorry to hear about the inconvenience! Please submit a warranty claim to address this with our warranty team.