After powering Grip up, wait for the device to heat up. To change the temperature, click the button 3x.

If these functions do not work, there may be an internal connection interruption. Please submit a warranty claim to address this problem as it cannot be fixed by oneself.

Please note that your grip has an auto shut off after a few seconds. If your device keeps shutting off immediately there may be an internal connection interruption. Please submit a warranty claim to address this problem as it cannot be fixed by oneself.

There may be an internal connection problem with your Grip. Please submit a warranty claim as this cannot be fixed by oneself.

We are sorry to hear about the inconvenience! Please submit a warranty claim to address this with our warranty team.