ATTENTION: This product is now discontinued, and is not eligible for a warranty claim through Randys.com
FREQUENTLY ASKED QUESTIONS
From completely dead to fully charged, your Troo will take between 1 and 2 hours to charge. After initially receiving the device, it will need to be charged for up to 4 hours.
An LED light on your Troo will appear when it is charging.
Your Troo will display a green light when it has fully charged.
The LED indicator on your Troo will blink 5 times if the battery on your device is low.
Your Troo comes with the additional safety feature of automatically turning off when not in use. Turning off after a few hits is normal.
We are sorry to hear about the inconvenience! Please submit a warranty claim to address this with our warranty team.