FREQUENTLY ASKED QUESTIONS
From completely dead to fully charged, your Twist Battery will take about 1 to 2 hours to charge.
Your Twist Battery will indicate that it is charging if a solid red light appears when the device is plugged into its charger.
Your Pilot 2.0 will indicate that it is fully charged if you see a solid green light when the device is plugged into the charger.
If the battery on your Twist Battery is low the device will indicate this with 5 rapid flashing red lights.
There may be an internal connection interruption. Please submit a warranty claim to address this problem as it cannot be fixed by oneself.
There may be an internal connection interruption. Please submit a warranty claim to address this problem as it cannot be fixed by oneself.
We are sorry to hear about the inconvenience! Please submit a warranty claim to address this with our warranty team.